Who We Are

Align the vision for your MSP with our expertise

International Reach, Community Connection

With locations in the United States and Aruba, the Encore team is the partner of choice for MSPs looking to profit, grow, and exit.

We help owners build robust teams, become confident leaders, and build scalable businesses.

Experience the Transformation of Your MSP Business

Partnering with Encore Strategic brings a multitude of benefits:

Maximize your Profits

Build Cohesive, High- Performing Teams

Exit with Confidence

Develop Strong Leadership

Accelerate your Business Growth

Increase Market Share

Contact us today to start your journey toward transformative growth and long-term success.

Get In Touch

Meet Your MSP Growth Partners

Shawn Walsh

Co-Founder of Encore

Shawn Walsh is the former CEO of an MSP business that he grew to locations in four states. He exited after being acquired by a national IT services company. Now as a Partner and Senior Consultant at Encore Strategic Shawn teaches business owners how to increase profitability, grow, and exit their businesses.

Shawn holds a BS in Management from Franklin Pierce University, and an MBA in International Business from Louisiana State University. He is married a father of 3. Who splits his time between NH and Aruba, working also as a PADI Dive Instructor. When he’s not working, he loves riding and working on motorcycles, golfing, boating, and fishing

Dave Cava

Co-Founder of Encore

Dave Cava cofounded Proactive Technologies, a New York City-based MSP, in 2007 and served as Proactive’s COO/CFO from inception until the company was sold in 2019. During that time, Proactive made the Inc. 5000 list seven times, growing to $10M in annual revenue before being acquired. Dave has developed expertise in the area of recruiting and hiring for MSPs, and enjoys helping MSPs scale and speaking regularly on the MSP conference circuit.

Dave holds an MA in Education from Wheaton College. He loves being a husband and dad, and enjoys playing softball and his “side hustle” selling vinyl records on the internet.

Our Vision

We envision a future where MSP leaders and their teams aren’t just doing well in business and setting themselves up for a successful exit, but they’re thriving in a community that values real success – where it’s not just about the bottom line but in the happiness and growth of everyone involved.

Our Mission

Our mission at Encore is to empower MSP leaders to evolve from hands-on managers to visionary CEOs.

Our unique approach of peer groups, coaching, and strategic staffing services will help you confidently lead, effectively scale, and prepare for a successful exit.

Working with the Right Partner Starts with Shared Values

We believe in leading with generosity, celebrating shared victories, pioneering new paths, foreseeing future opportunities, and providing steadfast support on your journey to success.

Share First, Profit Later

We lead with generosity, providing value first, knowing that true success follows those who give freely, generating a 2-3X higher customer lifetime value.

Wins-Wins Only

Every victory for our clients is a victory for us. We’re committed to a journey where we all cross the finish line together, generating a 2-3X higher customer lifetime value.

Blaze New Trails

Pioneers at heart, we’re not afraid to venture into uncharted territory. Our bold spirit lights the way for MSP success, generating a 2-3X higher customer lifetime value.

View from the Crow’s Nest

With foresight and wisdom, we anticipate challenges and opportunities to navigate the future, generating a 2-3X higher customer lifetime value.

Got Your 6 (We Have Your Back)

When you journey with us, you’re never alone. Think of us as your shield, protecting and propelling you toward success, generating a 2-3X higher customer lifetime value.

Are you ready to get the coaching, community, and team support you need for sustained growth & a successful exit?

Get In Touch